Country: Nigeria
Sector: Youth Development, Employment
Background:
A major international NGO implemented a youth entrepreneurship program in northern Nigeria targeting unemployed youth. After the first year, a process evaluation was commissioned to understand whether the program was being delivered as planned and where improvements were needed.
Approach:
We reviewed training delivery logs, observed classroom sessions, interviewed trainers and participants, and analyzed time-use patterns.
Key process indicators included trainer preparedness, curriculum coverage, and dropout rates. We also tracked linkages between training and mentorship support.
Findings:
While training quality was generally high, 40% of participants lacked follow-up mentoring, and several locations were delivering outdated business models. Participants requested more practical modules and exposure to digital tools. These gaps had not been visible in routine monitoring.
Impact:
The implementing agency restructured its mentorship model, updated training materials, and added a digital marketing module. The evaluation prevented implementation drift and contributed to higher participant satisfaction in subsequent cycles.
